Frequently Asked Questions

Teepee Sleepover FAQ’s

  • Generally, each tent will occupy a 5ft x 6ft space with tents set up next to each other and/or opposite each other depending on the space available.

  • Fill out our inquiry form here letting us know a little bit about your event, and we will get back to you shortly to book your party.

  • Yes- a 50% non-refundable deposit is due upon booking the party to secure your party date and allow us to get started with creating the fun details that will make your party unforgettable! The remaining balance is due 7 days prior to the event date.

  • We currently serve Southern Maryland and surrounding areas but are happy to travel to bring the party to you! Delivery, set up, and pick up are subject to a travel fee (depending on party location).

  • Yes! Cleanliness is our highest priority! After each party, our linens are laundered in scent and dye free detergent making the process allergy friendly. All mattresses, pillows, decorative items and tents are disinfected and sanitized using the method appropriate for each material.

  • Yes! Simply let us know in your inquiry. We would be happy make arrangements for your slumber party to last over a weekend, holiday, or a special visit.

  • Based on a party of 4, it generally takes us 2-2.5 hours to set-up your party and make sure it’s picture perfect. We can work with you to find the best timeframe for delivery on the day of your event. We will return to pick up your party the next day, and will usually need about 1-1.5 hours to return your space to the way we found it.

  • Please ensure that the party space is smoke free and that all pets are removed from the area at time of delivery. Please also clear the area of furniture and do a quick sweep/vacuum to ensure removal of any pet hair, gold fish crackers, or any of the other fun surprises that come along with pets and kids. If you are also requesting a sibling set up, please complete the same process in the area where the sibling’s tent is to be set up.

  • Cancellations can be made up to 7 days prior to the event. The deposit is non-refundable, but it can be applied towards the cost of a future party based on our availability. If you choose to cancel our services altogether for any reason, your deposit will not be refunded. If you need to postpone your party due to illness, weather or some other unexpected life event, Confetti on Cues will gladly work with you to reschedule your party.

    In the event that we are the ones to cancel (in the case of serious illness, accident, or worse), we will refund both the deposit and any additional payments made on the balance, as well as help you find an alternative service provider.

Balloon Installation FAQ’s

  • Fill out our inquiry form here letting us know a little bit about your needs or event, and we will get back to you shortly to make your vision come to life.

  • In order to get the color, props and details right for your event, we generally prefer to start your planning process at least a month or two in advance. Of course, if you need our services at the last minute, we will do our best to accommodate you with the balloon colors, props, and details that we have on hand.

  • We currently serve Southern Maryland and surrounding areas but are happy to travel to bring that party POP to you! Delivery, set up, and pick up are subject to a travel fee (depending on party location).

  • When it comes to setting up your balloon installation, the more time the better! We will work with you to ensure we have enough time to make your vision come to reality! We love to make sure each and every detail is picture perfect.

    For most standard installations, about two hours prior to the event is preferred. For larger, more complex installations, 3-5 hours may be needed. We will work with you each step of the way to determine how much time will be needed and/or what availability your venue has for vendors to set up.

    After your event, you can keep your balloons to decorate your house, give them to guests, or evan a local business or charity. Or you can POP them yourself!. We do offer a strike down service upon request for an additional fee. If your installation require any of our equipment which needs to be returned to us, we will come back to gather our materials. In this case, the strike down service fee will also apply.

  • Cancellations can be made up to 7 days prior to the event. The deposit is non-refundable, but it can be applied towards the cost of a future project based on our availability. If you choose to cancel our services altogether for any reason, your deposit will not be refunded. If you need to postpone your event/order due to illness, weather or some other unexpected life event, Confetti on Cues will gladly work with you to reschedule balloon installation.

    In the event that we are the ones to cancel (in the case of serious illness, accident, or worse), we will refund both the deposit and any additional payments made on the balance, as well as help you find an alternative service provider.

  • In a temperature controlled, indoor environment, our high quality balloons can last for quite a while…sometimes up to a month or more.

    Outdoor installations will have more variability on the life of the balloons as the elements can affect them in a number of ways. Heat and sunlight can cause the balloons to pop. Additionally, a process called oxidation occurs with all balloons exposed to humidity where they will take on a velvety/matte finish.

    Colder temperatures can cause your balloons to shrink in an outdoor setting.

    Essentially, outdoor installations can be a bit of a wild card when dealing with the elements. Balloons do best when they are installed indoors but we will definitely work with you to find the best location available at your venue for an outdoor event, usually one with the most shade from the elements. Although we are not responsible for how balloons respond to the elements after the installation, we do our best to advise all of our customers of all the possibilities for an outdoor installation, and do our best to make the party POP whether indoors or out.